Cars are time machines. They give, they take 2 comments Added on 01/29/07 by
Kris
We made our way to the dealership about an hour ago to officially start the process of finding a remedy. That is the taking away part of the time machine equation. I am sure on this scale of give and take that the nearly 10 days that we have been without the car in the last two weeks is a small percentage compared to that if we had walked the 3800 miles we have driven in it. The walk to Bloomington would have done me in.
Back to the dealership. So we talk to the intake technician who dealt with our car after it was towed in today and I kept it under control as I explained that this was the third time in (like he didn't know) for the same problem. He was cool about it and got the service technician who has been working on our car to come out and talk with us. I give him the same information that I imparted to the the intake guy. And he tells us that he's not sure what the problem is but they are going to replace quite a few parts that control the shifting, cable here, thingy there. Good.
Before we left the house today Betsy read her Volvo customer satisfaction guarantee booklet that came with her car. So we knew that on our visit we would need to talk to the manager of the dealership. We did and I only said lemon once. He went back and talked to the service technician and came back to let us know that a Volvo field technician, a "Volvo" guy, not a "dealership" guy was going to be out today to look at the car. Good.
I know that this is really bland but I'm trying to keep this as short as possible and at a minimum an accurate record of this process.
Man, that sucks. I bought a used car three years ago and the morning after I drove it home, it was dead. Two months and three tows and they finally figured out what the problem was and didn't charge me for 990f the repairs. Nice of them, except thatt it also cost me at least three days pay waiting to be towed and repaired and that just sucks. Especially for you with a new car and all. There's no reason for a new car to be acting like that. I wish you the best!
What happened now? Did everything go fine? I would love to see a new update regarding this. I thought I was only the one who had the same problem. It’s hard to find a good dealership these days. When I had my first Volvo which was a second hand, I got so many problems with the parts in just a week. Luckily, the previous owner did the purchase of all the needed Volvo V70 parts. I was with him so I was able to have a regular dealer from that time until today.
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