The insanity of the South by Southwest crowds and popularity of location-based services (LBSs) such as Foursquare and Gowalla have me thinking about the future of popular conferences and unconferences.

Do we still need the confines of a massive convention center?

SXSW has already outgrown the Austin Convention Center, spilling sessions into neighboring hotels. When the conference takes over the town, why doesn't the town take over the conference?

We were all glued to our mobile devices and the aforementioned services to track where the parties and people were, why not do the same with the sessions?

When so much value is in the hallway conversations, why not make the streets the hallway?

I realize this may be too insane to imagine for SXSW, but what about your local unconferences?

PodCamp and BarCamp Nashville have just about outgrown the Cadillac Ranch due to attendee numbers.

Why not reserve several neighboring bars, restaurants and cafes? Depending on weather, a city park would also suffice.

Then LBSs could be used to let you know where the people are using awesome services like vicarious.ly and SitBy.Us.

Thoughts?

Photo from Flickr by: Visualist Images

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Today, Rescuecom issued a press release declaring victory in its litigation against Google. But it's an odd definition of "victory" given that Rescuecom has apparently voluntarily abandoned its 6 year litigation effort without any new concessions from Google. The dismissal notice.

This development reminds me a lot of the American Blinds v. Google denouement, where American Blinds also simply gave up and dropped its multi-year lawsuit without any concessions from Google. Note to future plaintiffs: if you're going to threaten Google's $20B/year cash cow, chances are pretty good that they have the resources to outlast you.

Why did Rescuecom give up? According to Rescuecom's press release, "Google has recently confirmed to Rescuecom that it has removed Rescuecom's trademark from its Keyword Suggestion Tool." That, plus the fact that Google blocks trademark references in ad copy, means that Rescuecom feels it has "obtained two of the three things we initially sought in our complaint against Google." And if two out of three is good enough for Meat Loaf, apparently it's good enough for Rescuecom. At minimum, having low standards makes it a lot easier to declare victory when you give up.

However, this explanation is pretty hollow. Although the press release treats Google's removal of Rescuecom from the keyword suggestion tool as a new development, it appears that Google made this change IN 2005. Wendy Davis reports:

[Rescuecom CEO] Milman says he only learned last week that Google had stopped suggesting Rescuecom as a keyword. "Who knows what would have happened if they had told us back in 2005 that they had taken our name out of their keyword tool?" he said.

Hmm...I think I know the answer to that question! Then again, if getting out of the keyword suggestion tool really was one of Rescuecom's Big Three objectives all along, maybe they might have asked Google about it in 2005...or 2006...or 2007...or, well, you get the point. Spin it however they want, it's hard for Rescuecom to look good while dropping a lawsuit based on a 5 year old fact.

Nevertheless, I'm interested in knowing more about this removal. Does Google have a way for trademark owners to "opt out" of having their trademarks in its keyword suggestion tool? I would expect that option to become very popular if it were well-known. If anyone has information about how trademark owners can make an election with Google, please share it.

Given the completely disingenuous nature of declaring victory based on getting out of the keyword suggestion tool, there may be a better--and more self-interested reason--for Rescuecom to give up. Rescuecom is defending a trademark lawsuit brought by Best Buy over Rescuecom's competitive AdWords purchases of the "geek squad" trademark. Rescuecom was caught in the duplicitous position of making plaintiff-side arguments against Google while making highly contradictory defense-side arguments against Best Buy. As a result, every positive step in its Google case had the potential to degrade its position in the Best Buy case. By abandoning the Google fight, Rescuecom avoids this difficult dilemma.

As an odd byproduct of this development, Google and Rescuecom are now aligned in advancing the arguments that competitive keyword advertising in AdWords is legitimate. Isn't there a passage in the Bible about the lion and the lamb lying down together?

The roster of pending AdWords cases (I most recently double-checked the status of these cases on February 20, 2010):

* Ezzo v. Google
* Rescuecom v. Google
* FPX v. Google
* John Beck Amazing Profits v. Google and the companion Google v. John Beck Amazing Profits
* Stratton Faxon v. Google (not initially a trademark case). Check the status.
* Soaring Helmet v. Bill Me
* Ascentive v. Google
* Jurin v. Google 1.0 (voluntarily dismissed), succeeded by Jurin v. Google 2.0
* Rosetta Stone v. Google
* Flowbee v. Google
* Parts Geek v. US Auto Parts
* Dazzlesmile v. Epic

First, let me inventory the raw materials that got me thinking this way. Recently JC Hutchins posted that he had been dropped as an author by St. Martins Press and that they would not be publishing the 7th Son sequels. The post lives between a gut-check and a crisis of faith from one of the pioneering new media creator/ novelist hybrid guys. He also posted about monetary realities of writers pubishing via ebooks. Not that long before this, I had listened to JC's Hey Everybody interview with Pablo Defendini and Ami Greko from The New Sleekness blog. It's a really interesting discussion about the future of book publishing by industry professionals young enough in their careers to be less invested in the status quo and more willing to help a new future emerge. (Side note 1: I met Pablo and Ami at last year's Dragon*Con in the classic SF con fashion I wanted to meet them, saw them in a hotel bar, asked if I could sit with them, introduced myself and hung out for an hour. Try it, it works! ) Much in my thinking was informed over the last month by the Amazon/Macmillan ebook pricing wars of far too large a trail to link to anything. In that debate I did first run across Joe Konrath, his fiction and some of his posts with amazingly open and detailed statistics of what he sells and what he makes from digital publishing. (Side note 2: I bought, read and enjoyed his book Whiskey Sour as fallout from the debate).

There are many other bits of thought in the mix, such as my feelings about beginning my own novel during NaNoWriMo and thinking about hiring my friends at Sterling Editing to work on it and what I might choose to do with such a book when)it is finished. That's enough of a prelude, though. Time to hit it.

JC Hutchins struck a nerve when he basically waved the white flag on his current way of working.

Creating podcast fiction does does not generate direct revenue for me. Based on anecdotal and statistical data, very few people are willing to pay for general podcast content, much less podcast fiction. Since my goal is to make a living wage with my words, the current monetization models including in-show advertisements will not deliver this. Dedicating time and effort to my non-fiction podcast projects will deliver equally underwhelming monetary results.

It is also apparent to me that using the Free model to promote a tangible product, such as I did with 7th Son: Descent and Personal Effects: Dark Art, does not deliver sustainable sales results. I have friends some of whom are my best friends, the most talented people I've had the privilege to know and work with who have absolute faith in this model. I treasure their trailblazing efforts and enthusiasm. My faith, however, has been fundamentally rattled.

Put simply: The new media model viably supports only the most blessed and talented of authors. The time, effort and money I invest in entertaining you for free pulls my attention and talent away from projects that can generate revenue. While podcasting, podcast fiction, and most importantly your support and evangelism has positively impacted my life and career in ways I'll never be able to fully express, I cannot continue to release free audiofiction if I wish to make a living wage with my words.

This is pretty big stuff in the world of podcast fiction. Hutch was one of the pioneers of the form and his getting picked up by St. Martins was considered a watershed and a validation for the medium. So if he can't make it in this world, what does that say about all the other podcast novelists who are less engaged, have less of a fan base, less sheer horsepower? Does it mean this medium is screwed?

I am positing that Hutch had a terrible misfortune of timing, that he arose as a viable author at exactly the wrong moment in publishing history. As he started down his path it seemed like the end game was to get a book deal with a major publisher. For writers of the last 100 years, this was the reasonable career success path for authors, and practically the only one. In the last few years though a sea change has happened so rapidly and thoroughly to flip that Hutch got his boat capsized in the process and he will be far from the only one. As crazy as it may sound, for a certain kind of author at this point I think a major publishing contract may seem like winning the game but is in fact losing it.

The red flags I got from the JC Hutchins post started here:

Examining the lead up to, and release of, the novel, I cannot see how I could have promoted it any better than I did. I literally went broke promoting this book and Personal Effects: Dark Art (another novel that will not have a sequel; it also underperformed). I conceived numerous brand-new online marketing campaigns that dazzled you and others. I asked you to purchase the novel, and many of you did.

If JC is literally going broke promoting 7th Son and Personal Effects book, I think a reasonable question to ask is What is St. Martins Press' role in this? If JC is willing and able to put so much of his own time and money into the promotion of the books, what value is he getting from the big publisher that is worth giving away 90% of the sale of the book to them? 50 years ago, and 20 years ago and 2 years ago, this made sense. It was pretty much impossible to get a book published and into the hands of the world in any significant way especially in a way that a writer could make a full-time living without a major publisher contract, especially one paying advances at a level to be a livable wage. Nowadays, especially due to the markeplace enabled by the Kindle, Nook, Sony Reader et al, that's a different equation.

Joe Konrath's post about the money he makes from the Kindle store shows a really clear pattern that he summarizes with:

My five Hyperion ebooks (the sixth one came out in July so no royalties yet) each earn an average of $803 per year on Kindle.

My four self-pubbed Kindle novels each earn an average of $3430 per year.

If I had the rights to all six of my Hyperion books, and sold them on Kindle for $1.99, I'd be making $20,580 per year off of them, total, rather than $4818 a year off of them, total.

So, in other words, because Hyperion has my ebook rights, I'm losing $15,762 per year.

For a writer with an engaged audience, like JA Konrath has and like JC Hutchins has, there may well be more money in their books self-published primarily through the Kindle and other ebook stores. An interesting bit from the Konrath numbers above, that's from making 35% of the sales price for his direct books. When it changes to 70%, he'll be making twice as much per book as he posted above for the self-published ones.

Let me say it again: for a writer who is engaged with their audience and reasonably prolific (because you need new books to keep this engine turning), we may be at the turning point where a better living is available through self-publishing than a big New York publisher book deal.

There are certainly authors that this model will not work for. During my preparation for last year's Podcasting for Working Writers panel at Dragon*Con I talked to both James Patrick Kelly and Kelley Eskridge on this topic and they both raised the point that for a number of old school writers, the idea of engaging at the level of podcasting and doing large parts of their own publicity is anathema. A reasonable chunk of authors don't want to get out in the limelight and picked this career specifically so they don't have to engage. They write their books, maybe do a few conventions a year, do some bookstore events and that's it. Back to the keyboard where the serious work happens. That's fair enough and those writers will always need a publisher to do the parts of this business that would make them unhappy to pursue.

I think of the classic big publisher and big record label model as basically serving the function of the bank or maybe as VC. The manufacturing and distribution of the creative work was too capital intensive for an individual so this company would lend that money to the process, make the books or records show up in the store, do some publicity and keep most of the money. They insulate the creator from the process and from the retailers and fans. What publicity efforts exist, the big media company acts as a semi-permeable membrane to let a little of the public through, but not a lot. Ultimately in this model, the relationship with the fans of the buying public is owned mostly by the retailer and the publisher or label, very little by the writer or musician. For the author that doesn't want to feed and water that relationship, that's perfect.

For the other kind of author, a JC Hutchins or Mur Lafferty or Scott Sigler, going with a major publisher outsources to a third party a relationship with their fans that these writers are really really good at maintaining. When Hutch is paying his own money to publicize his books and his his own direct line into his own fanbase, what can the big publishers do for him? They could give him large enough advances to keep his bills paid while future books are written, but obviously they aren't willing to do that because sales aren't high enough. JC's books earn money, but not enough money to keep him in that system. For me, the real question is Did St. Martins Press do 9 times the work than JC did to get the work promoted? If not, what did they do to deserve a 90/10 split?

Last November for NaNoWriMo I began a novel that I have literally been thinking about since 1991 when I was 23. While I came nowhere near finishing it that month and am nowhere near finished now, I have a goal to finish this novel in 2010. I've already been thinking about what happens when I finish the book. Do I try to find an agent and then try to have them place it with a major publisher? Since I don't have any plans beyond that one book and thus don't necessarily have a writing career in mind, how does that affect my decision making? At the moment I'm leaning towards not bothering to place the book with any publisher at all. I'll pay Nicola and Kelley at Sterling Editing to work with me to get it publishable and hire a book designer and/or artist to hone the final product and then publish it to the Kindle store, Smashwords, the Nook store and whatever else seems reasonable at the time. I'll probably release it via Podiobooks.com at the the same time, do my publicity via that and the other usual online suspects and let it ride. The key point to me is that the energy I could spend in placing my book at a big publisher could be spent selling the book to readers and I'll probably make more money that way in the long run. This isn't the way things worked for the 19th and 20th century and it may not be the way it works in the future, but March 2010 it is the way it looks to me now. The validation of having a major publisher decide I'm their sort of writer doesn't do anything for me. I don't need the book contract to pay my living, I'd end up doing mostly my own publicity anyway so what the hell does the publisher have to offer me anymore? Rather than have them put out a $15 Kindle book that I see a buck or two from and no one buys with a print version that is on and off the shelves in head-swimming time on a death march to the warehouse remainder store, I'd rather put out a $5.99 ebook version that I see $4 from each one and more people buy. I have a whole rant on how the true function of ebook platforms is to enable impulse buys, but this current post is already too long. That must come later.

When I interviewed Cory Doctorow in 2006, one of the things he said is that the generation coming of age now is the first one to arise without a stigma attached to self-publication. Since I've been paying attention to the world of science fiction and writers in general, a giant shift has happened. When I joined GEnie in 1992, the notion of self-publishing your work meant that it was unreadable tripe and the very thought of it was risible to any serious author. Nowadays, it might well be the most rational economic choice available. If you aren't already in the system and earning livable wages from advances on your books, and you are the sort of writer and person with that drive a JC Hutchins, a Scott Sigler, a Tee Morris, a Mur Lafferty, an Alec Longstreth, someone willing to do more than thrown the manuscript over the wall and wait for finished copies to return it might be time to take the reins yourself and just do this. The costs are low which means the cost of failing is low. The traditional publishers aren't paying that much anyway so the opportunity costs are low. Just do it. Lynne Abbey, CJ Cherryh and Jane Fancher did. The writers at Book View Cafe did. I will. Don't pin your hopes on a big publisher with economic drivers that are different than yours. Just do it yourself, work the people yourself and keep as much of the money as you can.

Tags: akismet, amazon, ebooks, jakonrath, jchutchins, kindle, macmillan, publishing, sterlingediting, stmartinspress

Apple Stacks The Deck Against Amazon's Kindle App

Jay Yarow | Feb. 26, 2010, 11:00 AM | 5,634 | 34

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Tags: Gadgets, Amazon, Kindle, Apple, iPad, eBooks, Big Tech, Media

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When Apple's iPad goes on sale in a few weeks, its iBookstore will have a distinct user-experience advantage over e-book competitors like Amazon's Kindle App.

That is, the iBookstore will let you seamlessly buy books from within the iBooks reader app, with the iTunes account it's already aware of.

Meanwhile, rivals like the Kindle app and Barnes & Noble e-reader will require you to boot up their apps, then click a button to boot up the iPad's Web browser, shop for e-books in a Web store, sign in and pay with a non-iTunes account, relaunch the e-reader app, and sync up your new e-book. Not as elegant.

It's not a huge difference, but it's the kind of small simplicity advantage that has helped Apple's iTunes music store maintain a lead over its rivals, including Amazon.

People who use the Kindle app on their iPhones today will know that this isn't a new thing: Since the Kindle iPhone app launched last March, users have had to leave the app to buy e-books.

Amazon didn't built the app this way from the beginning. We have learned that when Amazon first submitted its Kindle application for the iPhone to Apple, Amazon included its own payment system within the app, so customers could just pay for e-books and download them right in the app.

When Apple spotted the payment system, it told Amazon to get rid of it, according to a source familiar with Amazon's operations.

Why? It's a rule Apple smartly instituted at the App Store's beginning, forbidding third-party e-commerce of digital goods within apps.

That is, it's okay to use an iPhone app to buy physical goods -- as you can in Amazon's main iPhone app, or the Fandango app, etc. And developers are welcome to use Apple's in-app purchasing system -- and give a 30% cut of revenue to Apple -- to sell digital goods within apps.

But Amazon, Barnes & Noble, and other vendors are prohibited from using their own e-commerce systems within apps for virtual goods. Thus the trip to the Safari browser to buy books.

It's obviously a rule Apple itself is allowed to break -- it's Apple's iPhone, and it can do whatever it wants, as we've seen recently with Apple's recent raids on thousands of sexy apps. But it does put competitors like Amazon on uneven footing.

Obviously, Amazon is never going to want to give Apple a 30% cut of e-book sales, so it's not going to implement Apple's in-app purchasing system. So it's indefinitely stuck sending its customers into the browser to make purchases. (Meanwhile, on the new BlackBerry Kindle app, you can buy e-books directly within the app.)

Assuming the iBooks app and the iBookstore have similar selection, pricing, and e-reader features, this one simple step could give Apple a substantial advantage over Amazon.

See Also: 10 Burning Questions About Apple's iPad

Our tipster says the stores have been prepped and the promo is set to begin tomorrow. No word on how long it will run so you better get your new phones soon.

Scammers beware though, remember Verizon recently hiked its ETFs on most advanced devices to counter those that were taking advantage of Verizon's genius nature. It's no longer worth it to simply get two new phones, pay the ETF and hawk the other one on eBay for a quick profit.

- Lulu will take PDF files for a book. Blogbooker.com will try to create a PDF from a blog. Unfortunately, my blog made BlogBooker choke (I have 991 posts from my blog) even when I excluded comments.

- Blurb.com will try to create a book from a blog, but it only supports blogs hosted on WordPress.com, not other WordPress blogs. That will help some people who want to print their blog into a book, but not everyone.

- I had the best luck with FastPencil. In order to reduce the size of your exported blog, you'll first want to go to your comments section, click on the spam link and clear out any spam comments by selecting all the spam comments and clicking Empty Spam. Then you can export your WordPress blog (from the Dashboard, click Tools, then Export) as an XML file that you can download to your computer. From there, FastPencil lets you upload the .xml file and then select which blog posts to include in the book. You can also filter by time, which I had to do. Even my blog posts (no comments) from the last year and a half still made a 350+ page book, and FastPencil choked on turning my entire blog into a book.

FastPencil did a few things well. Included images were imported, and some formatting such as bold made it into the PDF. But other formatting, such as code formatting and newlines/spacing between paragraphs didn't make it. Embedded content such as videos or polls were likewise empty. Trying to import my entire blog also didn't work. But all in all, I was impressed with FastPencil. They also have nice collaboration tools (e.g. you can designate editors, reviewers, co-authors, and project managers to help in writing/polishing the content). The site also works through your web browser instead of as a downloadable program, which appealed to me. If you're used to WordPress, FastPencil won't be too much of a change.

It's still not a point-and-click affair to make a nice looking coffee table book out of a blog, but it's getting closer. Right now, the make a book niche feels like the early days of recordable CDs. Back then, CD-R discs were expensive enough that I would spend time to make sure that I used all the free space on the CD. Eventually prices dropped so much that you didn't feel bad about burning a half-empty or not-perfectly-polished CD.

If you've tried other blog-to-book services or websites, let me know your experiences in the comments.

But that doesn't mean we can't learn something from how China is reacting to the recession with quick and massive stimulus that is succeeding in creating jobs and growth.

The world's largest human migration the annual crush of Chinese traveling home to celebrate the Lunar New Year, which is this Sunday is going a little faster this time thanks to a new high-speed rail line.

The Chinese bullet train, which has the world's fastest average speed, connects Guangzhou, the southern coastal manufacturing center, to Wuhan, deep in the interior. In a little more than three hours, it travels 664 miles, comparable to the distance from Boston to southern Virginia. That is less time than Amtrak's fastest train, the Acela, takes to go from Boston just to New York.

Even more impressive, the Guangzhou to Wuhan train is just one of 42 high-speed lines recently opened or set to open by 2012 in China. By comparison, the United States hopes to build its first high-speed rail line by 2014, an 84-mile route linking Tampa and Orlando, Fla.

China spent $88 billion dollars on high-speed rail investment in 2009 alone, a substantial increase from previous years. It rivals the construction of the interstate highway system in America in the 1950s for its audaciousness and use of public monies to spur jobs and growth. And it's working:

As China upgrades and expands its rail system, it creates the economies of large-scale production for another big export industry. The sheer volume of equipment that they will require, and the technology that will have to be developed, will simply catapult them into a leadership position, said Stephen Gardner, Amtrak's vice president for policy and development [...]

Officials drafted a plan to move much of the nation's passenger traffic onto high-speed routes by 2020, freeing existing tracks for more freight. Then the global financial crisis hit in late 2008. Faced with mass layoffs at export factories, China ordered that the new rail system be completed by 2012 instead of 2020, throwing more than $100 billion in stimulus at the projects.

Administrators mobilized armies of laborers 110,000 just for the 820-mile route from Beijing to Shanghai, which will cut travel time there to five hours, from 12, when it opens next year.

You can do this far more quickly in a command economy, of course. But it's the priority order that is striking. China needed economic stimulus, and rapidly accelerated public investment. The US (which actually has added more in stimulus than most countries in Europe) took a balanced approach based more on tax cuts. Aside from the question of what approach works better in terms of economic activity, look at the end result practically all of China will be served by high-speed rail within a matter of years.

It's not perfect. Some Chinese have complained about the fare costs. And again, a single decision-maker rather than a phalanx of competing interests makes decision-making that much easier. But there's something that can be learned here. If you want to create jobs, rather than the Rube Goldberg approach of tax breaks and nudges toward private investment, just go ahead and create the jobs. In the long run you'll have higher growth and a better quality of life for the nation.

Facebook users in the American West appear to move around a lot, and often have friends throughout the country, while users from Minnesota to Manhattan have connections much closer to home.

And in areas in and around Texas, on the edge of what's generally thought of as the Bible Belt, the Dallas Cowboys rank higher overall on users' fan pages than God.

These are just some of the interesting findings about Facebook users recently discovered by Pete Warden, a Colorado-based, British-born ex-Apple engineer who has spent the last six months gathering and analyzing data from more than 215 million public Facebook profile pages.

What he's discovered just might shed more light on the culture of connected America than the 2010 census.

"If you actually look at [Facebook user data] in the aggregate, it's like a painting," Warden told TechNewsDaily. "Each individual data point isn't interesting, but when you step back and look at the trends in millions of profiles, you start to see some pretty interesting pictures emerging."

Warden says he's been overwhelmed by the response he's gotten from this project, after working on similar projects in obscurity for years.

Among Warden's less surprising findings: Fox News host Glen Beck gets the number one spot on Facebook fan pages from users in Eastern Idaho. And the "Twilight" books, penned by Mormon author Stephenie Meyer, rank high in the heavily Mormon communities in and around Utah.

Facebook mining

These and other observations that Warden mined from the massive amount of Facebook data were posted on his blog last week, along with maps that break down the U.S. into seven regions based on Facebook user trends.

Now, after gathering the data from Facebook's site using software he designed and honed in the process, and making a first round of enticing observations, he wants to turn the raw data he's culled over to academia for further analysis. But he also hopes to steer investors and customers to his own software and services for further data gathering and aggregation.

"I'm much better at building the pipeline for processing the data than I am at doing really rigorous stuff with the results that come out at the end," Warden said in a telephone interview. "The patterns that I've blogged about in the U.S. data are very qualitative."

Indeed, much of the conclusions that Warden has drawn are open to interpretation, and his given names for America's regional social connection groups "Stayathomia" (the Northeast), "Socalistan" (Souther California), and "Mormonia" (the predominantly Mormon towns in Utah and Eastern Idaho) among them are playfully clever, but not very scientific.

Serious about privacy

But Warden is serious when it comes to people's privacy concerns, even though all the data being gathered is publicly available on Facebook's site, and can be found via Google. He says he wants to make the data useful for large-scale data analysis, but not for tracking down individuals.

"We want to make sure we don't help scammers, we don't help spammers, and we respect people's privacy," Warden said, "but also allow some sort of new insight to come out of this."

To that end, Warden has delayed releasing the data for the time being (he initially intended to release it yesterday, Feb. 9), after someone from Facebook contacted him, asking for some time to check the privacy implications.

Once Facebook clears the data for release to the academic world, Warden says he's ready to pass the task of interpreting all this data on to others and feature their conclusions on his blog more often than his own.

Meanwhile, Warden has some problems to patch in his data pipe, problems that have been helpfully pointed out by readers of his blog.

"One of the great things about getting this out there is having thousands of pairs of eyes to look over this stuff, like the fact that [the data shows] the top name in Alexandria, Louisiana is Mohamed," Warden said.

"When somebody pointed out that some of the profiles seemed to be coming from Alexandria, Egypt, that was a head-slapping moment."

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The big project fails, the company begins to struggle and before you know it, the board of directors replaces the management team. Sound familiar? But crisis doesn't have to spell the end of the company itself.

Most companies and teams in turnaround situations focus on the obvious and important factors of balance sheet, cash flow and net income health. Teams also usually get to work quickly on market analysis that ultimately results in new product and business strategies. These actions are almost always necessary, just not always sufficient. Here are four often overlooked tactics that, if successfully employed, are critical to rapidly and successfully turning around a struggling enterprise:

1. Facilitate Closure - When a team has been through an extended period of hardship, it needs a sense of closure before it can start moving forward again, and closure is often best facilitated through a cathartic event that symbolizes the end of the perilous and painful journey. But while closure commonly necessitates letting a person or team go, don't rush to find a fall guy. Be very precise about identifying what was holding the company back it could just as easily have come in the form of an ineffective process or out-of-date strategy. Approach its removal the way you would a tumor: Excise carefully, and be wary of damaging any healthy surrounding tissue.

2. Set a Vision - According to intentional change theory, there are five steps to achieving sustained desired change. The first is to identify the ideal self, which for an organization is usually embodied in a collective vision consisting of its members' dreams (to be recognized as the best in the industry? world domination?), their desired future (market penetration? profitability?), and their strengths or values (high quality? extraordinary customer care?) Identify these in order to establish a shared vision that resonates with each team member on a deep, even emotional, level.

3. Find an Enemy - The easiest way to solidify an us is to identify a them. As Tajfel and Turner's social identity theory makes clear, people need to be part of a group, but in a company the result is often conflict between groups. The conflict that most often occurs in a crisis is affective and role-based and therefore often negative and value-destroying. There is no better way to rally the troops than to embody the fight with an external nemesis. Identify for your team an enemy outside the company and focus on beating or staying ahead of it, using everything from its press releases to its product launches to spur the team into action.

4. Tend the Garden - In our recently published book, The Art of Scalability, we talk at length about how leadership is like gardening. Leaders must hire or seed the team with the right people and mentor its members just as gardeners feed their plants. And when team members aren't working out, they need to be weeded out.

The time period between Microsoft's release of its XP desktop operating system and Vista marked the longest in the company's history between product launches. Jim Allchin, Microsoft's co-president, admitted in a Wall Street Journal interview to telling Bill Gates at one point that It's not going to work, describing the development as crashing to the ground due to haphazard methods of feature integration.

To recover from this, Microsoft enlisted the help of senior executive Amitabh Srivastava, who rooted out the process that was holding the project back. He then had a team of architects establish a development process that enforced high levels of code quality and reduced interdependencies. Once the new process was in place, the vision was set for what was ultimately a successful product launch, at least in terms of getting the product out the door and meeting the expected sales volumes.

There are entire books and domains of research dedicated to turning around failed projects and distressed teams. This list is in no way all-encompassing but if you are ever faced with the daunting task of turning around a team, these four tasks will be critical to its success.

There's the Atom N270 processor, running at 1.6Ghz, for example. And then there's the 2GB of memory and solid state 32GB drive. Lastly, the replaceable battery on this 8.9-in. multitouch tablet is clocked at a mere four hours, which doesn't seem that great (saving grace being that is replaceable).

Pricing is set at $599 when it launches in March. Impatient types can buy a non-multitouch prototype for $780 right now. [ExoPC via Engadget]

You can learn a lot about a person from their workspace. And when that person is king Be@rbrick, Tatsuhiko Akashi of Medicom Toys, you can be sure you're going to learn a lot. The Selby recently visited Akashi's office in Tokyo; check it out.

Akashi's office is like the modern version of an old wizard's study, full of knickknacks intended to inspire, disturb, or just enthrall. It sure beats a cubicle.

Feeling inspired? Check out some Kidrobot workspace stuff. or check out Medicom toys on kidrobot.com.

via MR. Shane Jessup.

Less than 100 tickets remain for Mashable's Social Media Week event, NextUp NYC The Future Journalist on Wednesday, February 3rd, 2010 at 92YTribeca.

Join us for networking and a conversation and Q&A with Sree Sreenivasan (Professor and Columbia Journalism School Dean of Student Affairs and contributing editor of DNAinfo.com) and Vadim Lavrusik (new media journalist and digital media graduate student at Columbia University Journalism School).

Details

Location: 92Y Tribeca, 200 Hudson Street, New York, NY 10013

Socialize: Facebook Event Page

Pricing: $20 in advance, $25 at door. Tickets on Sale Now.

Food and drink: Full cash bar and food menu available

Schedule

• 6:00 7:15 = Open Networking
• 7:15 8:45 = Conversation and Q&A with Sree Sreenivasan and Vadim Lavrusik
• 8:45 Bar Close = Open Networking

A Conversation and Q&A with:

Sree Sreenivasan Prof. Sree Sreenivasan, Columbia Journalism School Dean of Student Affairs and contributing editor, DNAinfo.com.

Sree Sreenivasan is a tech evangelist and skeptic specializing in explaining technology to non-techies. He is a professor and dean of students affairs at Columbia University's Graduate School of Journalism, where he teaches in the digital media program. Sreenivasan is contributing editor at DNAinfo.com, a Manhattan-news startup he helped launch in 2009 with Joe Ricketts, the founder of Ameritrade and whose family just bought the Chicago Cubs and Wrigley Field. He also has been a fixture on NYC-area television. For more than eight years, he served as technology reporter for WABC-TV and WNBC-TV and now occasionally appears on various TV shows (on CNN, NBC's Today Show, CNBC and elsewhere) to talk tech. He has written articles for The New York Times, BusinessWeek, Rolling Stone, National Journal, Bloomberg, Forbes and Popular Science. You can find him on Twitter at twitter.com/sreenet and on the Web at sree.net.

Vadim Lavrusik Online journalist and M.S. candidate in Digital Media at Columbia Journalism School

Vadim Lavrusik is a new media journalist and social media consultant studying digital media at the Columbia University Graduate School of Journalism where he is launching NYC 3.0, a tech start-up news site as part of his Master's project. He's reported for publications like the Star Tribune, The Minnesota Daily, the Mpls./St. Paul Business Journal and most recently was a guest feature writer for Mashable.com, where he covered trends in news media, and contributed to Poynter Online's E-Media Tidbits. You can follow him on Twitter at twitter.com/lavrusik and the Web lavrusik.com.

Thanks to our Sponsors

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Zemoga is an award-winning digital innovation agency that specializes in the creation of meaningful and engaging interactive experiences and applications. With offices in the US and Colombia, Zemoga empowers customers with groundbreaking solutions through a model that provides efficiencies at every level. Zemoga's clients include Sears Holdings, HBO, ING, Yahoo, Viacom, A&E Television Networks, Toyota, SONY Music, and Rodale.

Thanks to our Partner

Tags: Events, nextup-nyc, social media week

At the end of a failed 15-year experiment in giving away its product, the press (newspapers and magazines) has begun to renounce free. It's slow in starting, because of the inertia of this decade and a half, but the New York Times announced recently that it would begin charging for its Website, and others are sure to follow.... But payment for Websites alone won't be enough to change newspapers' and magazines' bottom lines from red to black. Apple's tablet, however, will.

It's time for free to end. Newspapers and magazines made the mistake, in the early days of the Web, of giving away their content for free, in exchange for revenue from Web advertising.

In the past few years, tens of thousands of jobs have been lost, and newspapers and magazines are cutting back and folding all across the U.S.... Yet we need the press: the fourth estate is a necessary check for our government and business. As long as free thrives, the press can't do its job correctly. Free may be good for freeloaders, but it's bad for society. Those who want things to be free forget that there are still people doing the work they get for nothing, and those people need to be paid. As the old saw goes, there ain't no such thing as a free lunch.

What news agencies can't do is the added-value reporting, the analysis, opinion and in-depth reporting that we want to read to better understand, and that we need for society to thrive. It may be a coincidence, but in recent years, investigative journalism was severely lacking at a time when it was needed the most. Only when people pay for news can we have quality reporting.

To those who protest that "no one will pay for a newspaper on the Web", consider some very successful experiments in paid online content. The Wall Street Journal charges around $100 a year for full access to its Website, and plenty of businesspeople pay for this. This is because the Journal provides the kind of news that is not plentiful; people pay for the quality of the business news and analysis that they can't find elsewhere, as well as its timeliness.

I'm betting that Apple will get it right, as far as features, interface and usability are concerned. It will also be an excellent tool for reading the news. Newspapers and magazines will be able to package their content in multimedia bundles (either as apps or something similar to the iTunes LP) that will be designed for reading on a portable screen; this won't simply be web pages viewed on a smaller screen.

The key to hardware being successful is the software that supports it. One of the main advantages to Apple's tablet, as far as the press is concerned, is the iTunes Store. Since Apple already has this platform to sell and deliver that content, even on a subscription basis, readers will be able to easily buy their favorite newspapers and magazines and get them delivered instantly. They'll be cheaper than the print versions, and they'll be a lot greener too. And the iTunes Store will be able to provide a better selection than readers can find by going to individual Websites. Whether by subscription or by single issue, it'll be extremely simple to buy newspapers and magazines to read on the Apple tablet.

• Aldiko: outstanding e-book reader (better than Kindle on the iPhone in terms of feature set; obviously the book store is not quite as good, but the integration with free eBook download sites is a plus). Currently reading Makers by Cory Doctorow.
• Amazon: search the full Amazon catalog (can use barcodes or photos in addition to typing or speaking your query), track orders in my account.
• APNDroid: useful if you want to disable your phone's cellular data connection (useful if you're often on WiFi and want to turn off your EDGE or 3G data connection)
• AppReferer: builds a QR code (a 2D barcode) that makes recommending an app to another Android user in person a one-click affair.
• Battery Graph: shows a nice chart (exportable, even) of battery usage, which is helpful if you're trying to isolate when the battery started to drain.
• Coin Flip: silly app that lets me flip a coin. Use it mostly to settle disputes between the kids. :)
• Congress: built by Sunlight Labs, a phenomenal "pocket Congressional directory" that includes contact info, committee memberships, news, and YouTube vids of every Senator and Representative.
• DroidLive Lite: Streaming radio (via Shoutcast) from 1300 radio stations around the world.
• Facebook: news feed, photos and profile info for friends
• Fandango: Order movie tickets from movie theaters so I can bypass lines at the ticket counter.
• Finance: Google Finance app
• Flashlight: turns screen bright white to use in dark rooms
• Foursquare: app for playing Foursquare, also has a nice widget for my home screen
• Gmote: turns my Nexus One into a touchpad remote (when paired with a computer running the Gmote server software). Handy for giving presentations, or just doing something nerdy and cool.
• Google Goggles: search Google by taking pictures.
• Google Sky Map: the one app that consistently blows people away. Load it up, turn your camera toward the night sky and you'll get a real-time view of which stars, constellations and planets are above you. An awesome accompaniment to a telescope.
• Jewels: Bejeweled-like game.
• Layar: Augmented reality app that displays info on screen in realtime through your phone's camera.
• Locale: very sophisticated app for scripting events to happen based on certain triggers. (When I'm at home, disable the data connection and connect to my home wifi access point. At 11pm, turn off the sound and put the phone to sleep; at 6am turn the sound back up; when I'm at work, put the phone in vibrate mode; etc.)
• Metal detector: actually works.
• Movies (aka Flixster): Lots of info/trailers/reviews about new and upcoming movies, also integrates with Netflix for DVDs
• My Tracks: built by some Googlers, great app for keeping track of runs/bikes/ski runs you've done; captures altitude, distance, etc., then uploads to Google Maps My Maps.
• OpenTable: make restaurant reservations from the phone.
• Owner: adds my contact info to the unlock screen ("If found, please contact Rick Klau...")
• Pandora: streaming music channels.
• PapiJump: great little game using the phone's accelerometer.
• Pintail: monitors your phone's SMS messages for a message that says "locate" (plus a PIN); once received, activates the GPS and replies with the phone's location. Helpful if you've got a lost phone.
• Robo Defense: addicitve game.
• Scoreboard: Tracks scores of your favorite teams, with realtime updates and notifications as score changes.
• Seesmic: Great Twitter app.
• Shop Savvy: grab a barcode, find out who sells it and for how much.
• TiVo Remote: works with any TiVo HD unit over WiFi.
• TripIt: phenomenal itinerary manager for all travel info.
• Voice Recorder: does exactly what it says it does.
• Yelp: Local reviews.

To learn how to design and deliver better presentations, we need to pull from many educational sources. Books are good, but which ones? I don't usually suggest PowerPoint or Keynote "how-to" books, but instead recommend reading books from various design and communication fields to stretch your knowledge and perspective. Slide:ology by Nancy Duarte is great, of course, and there are many others that I've suggested over the years. Below are ten additional books I can highly recommend; three of them I have recommended before.

PRESENTATIONS & SPEAKING

The Presentation Secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience by Carmine Gallo.
Since I began this website in 2005, I've talked about the presentation style of Steve Jobs ad nauseam (for example: here, here, here, here, here, and many more). Carmine Gallo does a great job of summarizing all the many good things that Jobs does in his famous Apple keynotes, and he provides concrete takeaways. The point is not to present like Steve Jobs each case after all is very different but there are many lessons to be learned by careful observation of the Steve Jobs keynote. A very nice read that just may change the way you present. (Amazon link.)

Confessions of a Public Speaker by Scott Berkun.
I met Scott Berkun in Sweden this year and spent some time with him in Denmark discussing public speaking and what it takes to be an effective presenter. Scott, a former Microsoft manager, is a great guy and he's a very experienced presenter. If you do a lot of public speaking, you'll get a kick out of Scott's stories. And if you are thinking about starting a speaking career, Scott provides a lot of interesting tips and lessons. Teachers who speak in front of people every day may also find the book useful. (Amazon link.)


PHOTOGRAPHY

Scott Kelby's Digital Photography Boxed Set (Volumes 1, 2, and 3) by Scott Kelby.
I have almost all of Scott Kelby's photography books. He writes in a very informal, engaging style and there's a reason he's the #1 computer book author for five straight years: his books help people learn. I love Scott's work so much, I asked him to contribute tips for the Presentation Zen Design book (he offers 10 tips for taking better photos). These Digital Photography books are colorful, instructive, and aimed at the novice photographer who wants to get a lot better. I found them very useful (especially for the price). You can buy the books individually or as a set. (Amazon link.)

VISUALIZATION OF DATA

Now You See It: Simple Visualization Techniques for Quantitative Analysis by Stephen Few.
I have all of Stephen Few's books he's the Zen Master of presenting data as far as I am concerned. I saw Stephen present in Seattle this summer at the Tableau Conference and we had a chance to spend some time together before the event. He's a fantastic presenter on stage and he's a very down-to-earth guy who knows how to visualize data and how to help others get better at displaying quantitative information more clearly. This is a big hardcover book with some really good lessons. (Amazon link.)

GRAPHIC DESIGN

Visual Language for Designers: Principles for Creating Graphics that People Understand by Connie Malamed.
This is a really large book that begins with a section on how we process visual information and then goes on to introduce principles and techniques that help you understand how to organize for perception, how to direct the eye, clarify complexity, and simplify visuals. This hardcover book has many excellent examples. Beginners will benefit tremendously from the book, but I think many designers will also find the book a good addition to their library. Connie Malamed's website. (Amazon link.)

Before & After: How to Design Cool Stuff by John McWade.
John McWade known to many as "the world's first desktop publisher" is the founder and creative director of Before & After and the author of numerous books on graphic design (this is his latest). John was kind enough to contribute his tips for making better slides for the PZD book. I've been a big fan of John's for a long time and this latest book is his best one yet. Loads of simple, practical, visual lessons. Check out the Before & After website. (Amazon link.)

Design Elements: A Graphic Style Manual by Timothy Samara.
This is a really good book that I have mentioned before which both beginners and experienced designers may enjoy. The book does an excellent job at covering the fundamentals but also goes into some depth with many good examples. I like how Samara starts out the book by discussing just what graphic design is and what designers do. I especially like his "20 Basic Rules of Good Design." (Amazon link.)

A Field Guide to Digital Color by Maureen Stone.
There are many books on color, but this one focuses on digital color and provides a great deal of depth. This is not really a book for novices, but it's an excellent book for designers of all types. I met Maureen Stone in Seattle this summer and saw one of her presentations. She's an excellent presenter and teacher. Maureen spent twenty years working at Xerox PARC on color printing, digital color, interactive computer graphics, illustration and design systems. She knows her stuff. (She was also kind enough to contribute a nice callout section for the color chapter in the PZD book.) This is an excellent book. (Amazon link.)

Don't Make Me Think: A Common Sense Approach to Web Usability (2nd Edition) by Steve Krug.
You might think a book on web usability design has little to do with presentations, but the lessons in this simple book have applications beyond the web. If you have even just a small interest in how to design websites that minimizes cognitive strain and make information clearer, you may find this book helpful. This classic is only about 200 pages and is a quick read with many good lessons that will make you a better judge of what works and what doesn't in a website. Steve Krug's website. (Amazon link.)

CREATIVITY

If You Want to Write: A Book about Art, Independence and Spirit by Breda Ueland.
I have mentioned this book before, but it's a must-read. This is not only a book about writing. In fact, it's much more a book about the imagination, spirit, and creativity. We need more art and creativity in our personal and professional lives; this book gets you thinking. A lot of people, including myself, have found this simple book to be quite inspirational. It was first published in 1938 and it's still a very relevant book today. (Amazon link.)

When developers get their hands on a social media platform, amazing things tend to happen. For example, Facebook transformed web apps when it launched the Facebook platform. The result has been everything from Facebook Connect to FarmVille. Twitter's an even better example when you start thinking of the countless Twitter apps for mobile phones and the desktop.

That magic is exactly what LinkedIn is hoping will happen with today's launch of the LinkedIn Platform, which opens up outside applications to use LinkedIn's data. Oh, and TweetDeck will be launching LinkedIn integration this week.

The company has been experimenting with a developer platform for a while. Most recently, LinkedIn announced integration with Microsoft Outlook 2010. However, until today only select developers could access LinkedIn APIs. Now any developer can work with the data, much like Facebook and Twitter.

You're about to see a whole new wave of LinkedIn web applications. When I spoke with LinkedIn, I learned that a little less than a dozen apps would be launching LinkedIn integrations this week, including TweetDeck, Twitter's most popular app (we'll have another post detailing the new features soon, along with screenshots).

This is an important but long overdue move for LinkedIn. We can understand why it took longer business users would have likely reacted badly to this a year ago, but with social media permeating the workplace, it's probably the right time now.

Tags: api, linkedin

Social media is a double-edged sword. Due to its unfiltered nature, it can be a powerful promotional tool. However, it can also publicly expose our problems. Former reality TV star Tila Tequila is an unfortunate but prime example.

Some backstory: Tila Tequila is one of the most popular artists on MySpace, was the subject of an MTV reality show, and most recently filed assault charges against San Diego Chargers linebacker Shawne Merriman, which were subsequently dropped.

Fastforward to Wednesday, November 18th. That night, Tila had a very public meltdown on her Ustream page. She waved around a gun, played around with a knife, ranted about Shawne Merriman, and stripped naked, all live for thousands of people to see (the video was immediately taken down).

Despite claiming that she would never use her Ustream ever again, Tila is back on live video, and this time it's even more bizzare. She is streaming as Jane Cordovez, which seem to be her alter ego for the evening. She is not only waving around a gun once again, but is dancing around with a sword. Yes, a sword. And that's only half an hour into the live stream.

It's unfortunate that she's allowing her breakdown to be publicly streamed. While her brand has always been racy, the last few days have been simply bizzare. If she indeed has issues, we hope she gets some help.

The live, unfiltered video stream is below:

Tags: live video, Tila Tequila, ustream, video

In 2006 I proudly started my first blog, DigMo! It was technology, it was creativity, it was music and it was education. Despite it being a bit of blog soup I was pleased at how quick the site grew but within a few years it reached a critical point beyond which I really couldn't get the traffic to grow. The site was frankly far too general to appeal to a specific community.

The site had a massive 80% bounce rate and taking advice from reading the great advice on this site I decided to take stock and critically re-evaluate the future of DigMo!

As a result I decided to split the site and create two separate niche blogs, DigMo! To focus on educational technology and I launched a new site, TotalApps, to focus on Mac and iPhone App reviews. The thought of starting from zero scared me and I looked at ways to get the site up and running quickly.

I decided the best way to draw attention to the blog was to offer regular site competitions. Finding companies willing to sponsor prizes was actually much easier than I initially expected. I tend to target companies whose product I have reviewed and especially if the review has been popular with readers.

With blog authors being urged to declare any products they are able to keep once a review is published what better way to retain your creditability but by passing the review samples on to your readers as a competition prize ? It seems to me like a logical benefit that will add value to your site and grow the community.

The Mistakes

I think it is best to share my mistakes with the Problogger readers and the initial competitions I ran simply required visitors to leave a comment on a post. This didn't grow the site and managed to result in a massive 70% bounce rate i.e. the users came, entered, and left knowing we would email them if they had won.

The Successes

I decided if I was going to make competitions really work they needed to be of benefit not only to the visitor but also the site and thus I needed to limit entry to RSS subscribers (both email and reader)

The solution was simple and surprisingly successful and will basically work for anyone running a Wordpress blog even with a custom theme.

Setting the competition up takes a tiny bit of code adjusting but nothing too difficult.

The Concept

The competition works by placing a code at the bottom of blog posts that will only appear when the entry is read in an RSS reader, i.e. it does not appear on site.

To do this I used a known solution that was pointed out to me by fellow blogger Thaya Kareeson.

There are a few versions of this idea around but this solution works brilliantly on TotalApps. As I haven't come across any plug-ins that can run competitions this bit of code fiddling is the ideal solution for now.

Getting Started

Open the functions.php file in your current theme folder (I would back this up before adding the code just to be on the safe side).

Paste the following code into the text :

function contest_post_filter($content) {
if ( is_feed() )
return $content.'TotalApps Competition Code (Please note it is case sensitive) : a12221s';
else
return $content;
}
add_filter('the_content','contest_post_filter');
function contest_comment_filter($comment_text) {
return str_replace('a12221s', '[code hidden]', $comment_text);
}
add_filter('get_comment_text','contest_comment_filter');

There are two lines you need to change - 1. the line that says TotalApps Competition Code and 5 lines down the code is repeated (a1221s).

I recently ran a competition where visitors could win a copy of Screenflow 2.0. The following screenshot shows the bottom of the post as it appeared in the browser.

. and this is how it looked in the RSS reader. You should note your RSS Feed must be the full article view (i.e. not just the abstract) for the code to appear.

When the competition closes as I generally ask the sponsor to select a number between 1 and the number of comments and then contact the lucky winners using the email address in the comment.

When a competition closes you can either comment out the code in functions.php by adding /* before the code and */ after or alternatively is simply change the text to "No competition at present"

Offering a reason to sign up to the RSS feed resulted in the number of TotalApps RSS subscribers growing in one month to double the number of readers DigMo! had after 3 years.

Tips :

• Know what your readers want and try and target prizes appropriately.
• Make sure you link to your RSS and RSS by Email Feeds in the post to make it as easy for visitors to subscribe as possible.
• Make sure you make the rules clear and post the winner's name publicly on site.
• Where possible have the competition sponsors look after the postage. This not only saves you time and hassle but it is also assures the sponsor the competition is above board.
• Don't run competitions for more than a week as most of the comments tend to happen in the first week after that it dries up quickly.

I have to say I am certainly no expert in coding or blogging but am really excited to find a solution that really works for managing the competitions and I am equally as excited to see the number of subscribers grow.

There may even be better solutions out there and if you know of any I would be keen to hear them.

David Cleland is a teacher based in Ireland who runs three successful blogs (TotalApps, FlixelPix and Digmo.co.uk)

Post from: Blog Tips at ProBlogger.

How To Run Subscriber-Only Competitions on Your Blog

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There is hope. The Huffington Post calls this The Obama-Effect in Journalism, where small donations from a crowd is used to fund stories. If crowdfunding becomes the future of journalism, the editorial power will shift from an elite group of editors deciding on what is important to the community choosing which issues they care about most.

Several companies such as Kickstarter have figured out a way to fund the creative mind. Musicians and journalists can connect with fans to raise money for their projects. For example, Polyvinyl Records sold their overstock through Kickstarter and racked in $15,000. The donors received complementary DVD sets for their payments.

David Cohn founded Spot.us, a non-profit that recently had one of its community funded stories end up in The New York Times. Spot.us raised money for Lindsey Hoshaw's $10,000 trip to the Great Pacific Ocean Garbage Patch. Hoshaw spent a month aboard Captain Charles Moore's research vessel, the Alguita, to report on the plastic trash floating in our seas. Eventhough The Columbia Journalism Review was underwhelmed by the actual reporting of the story, it is an example of how community funded reporting can be done.

Hoshaw's garbage patch story might be a one-hit wonder. Crowdfunding isn't going to save traditional media. The real issue is figuring out the best payment model for online content. Sadly, 80 percent of us admit that we wouldn't pay to read anything online. But if you're in the minority, these companies will collect your spare change.

Image: flickr/ Donncha @ InPhotos.org

Fund Your Stories and Projects With Small Donations is a post from: TechStartups.com

There is a place so perfect that the no culture has a word in its native language for it. Eskimos don't even know that it exists due to a lack of 47 words to describe it. For now, in my native tongue, we shall call it the UI sweet spot.

UI being, of course, User Interface and the sweet spot being that unknown that has no quantifiable measure or mass. It just is. Internet users occasionally come across it like a surfer riding the most perfectly shaped wave traveling at optimal speed. And when they're on it, they know it.

I do think there is a an element, a particle of some kind; if you will, that is responsible for the euphoria transferred to the user from this sweet spot. At its essence is the ability to be all things at once by allowing users to simultaneously be led through a funnel while they feel they are doing the leading.

There is no easy way to create this funnel. It takes hard work and paying special attention to the elements that make advanced search (on any site) a great feature to have but a horrible one to use. The processing that has to be done by a user is equal to that of deciding what new features to get with a new car from the paint color down to interior trim back to the silver plated gas pedal inlay. There is no universal standard that is presented to the individual.

To create the optimal funnel that advanced search needs to be lurking behind good UI design. The ability to filter from the highest level down to the lowest most granular level needs to be part of that design. They don't all need to be represented at the moment a user lands on a site or comes to an application's home page.

These elements should presents themselves as logically necessary as the user traverses down the funnel. They also need to be logically placed in the UI were a user mouse most recently was or where there eyes are going to land on the corresponding page or on an element with some Ajax functionality to slide around.

Keep in mind the activity that brought a user to was because they were seeking something. That something they thought you had it to offer them. Make sure they can get to it in the web's language, action.

DISCLOSURE OF MATERIAL CONNECTION: http://cmp.ly/0

The UI Sweet Spot is a post from: TechStartups.com

This is a blind faith endorsement of the June Fabrics PdaNet for the Motorola Droid on the Verizon network.

PdaNet isn't just for Droid, it will work for most Android phones, but it sure felt good to type since the Verizon Droid has only been out for a couple of days.

I have used PdaNet for over three years on three different devices to tether my phone with laptops and desktop computers. The first phone that I used PdaNet with was a Palm Treo 650 on Verizon's network back in 2006. It was able to connect to my laptop via BlueTooth and USB.

It delivered excellent speeds across their EVDO network as I sat in coffee shops or was speeding down the highway. Yes, I was in the passenger's seat. If you met my wife you would understand my co-pilot lifestyle.

Next was a Treo 700, as the 650 wouldn't stop freezing and rebooting itself. I had even better performance with PdaNet on the 700 but chalk that up to better hardware. I most often chose to the use the USB over BlueTooth for better speeds on the 700.

Most recently, the PdaNet I've been using is on an iPhone. It has worked flawlessly via ad-hoc network with my Mac Book Pro. PdaNet will also work on the iPhone with a Windows computer but only via USB. PdaNet also is available for Windows Mobile and Blackberry phones.

If I had an Android phone in my current stable of mobiles, especially the Verizon Droid, I would be downloading and putting up the 29 bucks to continue the great experience of using a tethering application that is easy to use and reliable. I guess I'm saying that I would stick with the horse that helped me become and even geek while on the go.

DISCLOSURE OF MATERIAL CONNECTION: http://cmp.ly/0

Motorola Droid Tethering on Verizon is a post from: TechStartups.com

What I am about to say is because I have been a long time member of the eBay affiliate program, now called eBay Partner Network. It is also of value to anyone that is starting or currently responsible for managing an affiliate program for a company.

My affinity for their brand is the result of being a partner for over three years, my wife being a seller on eBay for nearly ten years, API ease of use and the ability to earn revenue consistently for three years as part of the partner network.

But try as they might, eBay has not driven me away from the partner network . . . yet. They transitioned the program from Commission Junction to an internal program two years ago. The metrics and other monitoring tools suffered as eBay had to get their affiliate legs underneath them. No longer could an affiliate view the extensive reports for click monitoring, referrals, purchases, week to week comps, etc.

Then eBay transformed the program most recently from their CPA (where a partner was paid if their link resulted in a sale) program to a CPC program. This isn't your average CPC program with prices set per click it is based on an algorithm that calculates the quality of the clicks from a given link on a 24 hour basis and assigns them a monetary value.

With this most recent transition to CPC and a program controlled by an algorithm (see: bot) eBay developed a Transparency Team. This team has the task of reaching out to partners that have links that aren't performing in a manner that matches the eBay partner agreement (see: fraudulent).

This is a great idea in theory. However, this team wouldn't need to exist if the eBay partner network returned to the same type of reports that Commission Junction used. Instead, when reinventing the wheel, eBay eliminated any useful monitoring for partners. Thus making participating in their program as opaque as it can be. Metrics that provide a payout, ranking or trip the algorithm to send an automated email stating that a partner is somehow engaged in fraudulent activity are nonexistent.

Ebay has removed any substantive accounting for themselves in the process of monitoring or payouts, the crux of a developer or user becoming an affiliate. Hiding reports from users that are accustomed to them as part of other vendor programs.

The problem is a that is a basic customer service issue that has not been addressed by eBay. Reporting, prompt replies and useful feedback data would allow partners to build better programs that meet eBay's standards and can be crafted to drive more quality traffic to eBay.

This example says it all:

Two months ago I was contacted by the eBay Partner Network Transparency Team (see: bot generated email) stating that in their quest to be transparent I should do the same and that I was failing as a large percentage of my links weren't sending referrer data. Meaning that they don't have a record from these links of the website where the link was displayed and clicked on.

Fair enough to ask me about the links. Not fair or right, accusing someone of not being transparent when all of the click data is hidden away. Not fair is waiting two months to reply back with meaningless data stating that eBay is right. See below:

Ebay sure is right that I have a high non-referrer rate and that bots are removed. I guess I should stop questioning their authority . . . sure. I'd do that if I knew what the criteria were or what bots are being removed. Because for nearly two years they didn't remove a single bot from click data.

I've requested more data from the Transparency Team like IP addresses and user-agents of those clicks. Since I can't track the click that is actually going to eBay without breaking the user-agreement with eBay I will be at their mercy to figure out if the clicks are coming from mobile devices or and some proxy bot that has a lust for finding its way to eBay auctions. Maybe the bot master was blocked by eBay for not being transparent enough when scraping their auctions.

Ebay, this isn't how to be transparent or run a valued affiliate program. If my experience hadn't begun with your program on Commission Junction I wouldn't have such high hopes for how the current partner network could operate. As an affiliate, I want to make money, but I also want eBay to succeed.

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Ebay Partner Network and Transparency is a post from: TechStartups.com

As startups enter the marketplace they are often looking for early adopters and evangelists for their product. A great way to get users on board is to create a developer community around the core product. A developer community is more involved than typical community creation.

A typical community is created through early access in a alpha or beta stage. Requests are made of the early adopters to give feedback on the product through message boards, email or most recently services like GetSatisfaction. It is the norm for these types of communities to focus on putting out fires due to outtages or product redesign. A developer community is different.

Developer community is a vessel of evangelism, product roadmap and pool of potential employees.

Here's how to create and groom a developer community:

1. It needs to be a win

The first thing to do is to understand what motivates a developer. There are plenty of things but the esoteric problem solving is at the top of that list.

2. Treat the developers like rock stars

Go above and beyond to make sure that developers feel appreciated and reward them with contests, prizes, full code examples in a few languages and complete documentation. Also, let them see inside your company and work with your staff.

3. Allow them to create the next big thing

This pays two dividends to developers credibility and monetary. Developers can advance in their career by developing apps around your product or create job stability for themselves think legacy products. Enough said on this one.

4. Grooming

During this stage there are two things that are important: a staff member(s) dedicated to supporting the community and continuing to quench their desire to be best problem solver in room. On the latter, they often they are, so keep feeding them challenges.

A successful developer program depends on the amount of effort that your business puts into it. The yield of the program depends on it. Sun Microsystems and Intel are two great examples of engaged and active developer communities.

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Grooming a Developer Community is a post from: TechStartups.com

I was asked to review a scenario for a friend this morning that deals with competition for mind share in an ongoing row between disparate entities. Ahem, feuding like Hatfields and McCoys as Waylon Jennings would say, and they're doing it primarily online.

Most of us choose to go about our business online without causing confrontation. You might not choose to be involved in a situation like this.

However, if you are put in this position tactics for a remedy are below:

1. Make sure all of your sites where dynamic content is being created on have RSS feeds
2. Make sure the sites are being indexed by Google . . . and recently cached by going to Google and typing in site:blogdomain.com blogdomain.com being the site URL
3. Most of the sites below (I was furnished with list including Topix and Blog Catalog to mention a couple) require registration and some code editing to claim the sites. Register with them and follow their protocol for submission into their directories for partner programs and additional synidcation
4. Create a press release(s) that contains links, not just copy, but links to the RSS feeds from clients site(s). Example, For more information on this ongoing issue subscribe to: http://www.blogdomain.com/rssfeed. The popular outlets have wide syndication
5. Use this tool from Google http://www.google.com/sktool/# and enter your sites and the sites of the competitor into it. Disregard the pricing listed on the page for AdWords and focus on the keywords. Compare the the keywords of your competitor with those of your sites and adjust accordingly in all digital communications. Organic search is king.
6. Next use this too from Google https://adwords.google.com/select/KeywordToolExternal once your keywords are set to see how you are doing
7. Depending on the blog or site platform you should have the ability to create keyword RSS feeds. Do this. Robots like structured data and favor feeds. Most, if not all, Google real-time alerts come from RSS feed links back to the source site.
8. Commenting on local (this is a regional battle for mind share) blogs with links to client site(s) and feeds is another way to increase chances of indexing and more favorable search results

If I were fighting this battle or one like it these are exact steps that I would take. So dear reader, if we ever lock horns, we may duel to a draw since you have my playbook.

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How to Win Mind Share in Online Battles is a post from: TechStartups.com

About the author: Matt is a software developer and author living in Chicago. He is the author of five programming books, most recently Drupal 6 Javascript and jQuery and an Open Source project called QueryPath for PHP that allows developers to easily build applications from XML data with jQuery like functionality.

Matt's personal blog is at TechnoSophos.com

I saw into the future. At 10:00 AM PDT on October 25th, in a conference room seating 16 people at the Googleplex in Santa Clara, I saw into the future of the web. And it was good.

What I saw was the demise of Web 2.0, a technology grown to capacity. And it is not Web 3.0 (whatever that is) that will take its place. No, tomorrow's web is about user interfaces.

The weekend of October 24th was the annual Google Summer of Code (GSOC) Mentor Summit at Google's headquarters. Ostensibly, this is the opportunity for all of the Open Source organizations who participated in GSOC to get together and perform a collective postmortem on the summer's successes and failures. But anytime such a menagerie of geeks is assembled under one roof, much more is bound to happen.

Unsurprisingly, many of the unconference's sessions were focused on the GSOC program itself. But a healthy dose of technology centered sessions made their way onto the schedule as well, and the hallway may very well have seen more code than the conference rooms.

Beyond the physical conference space, much was happening in the virtual sphere as well. As a gesture of thanks to the GSOC participants and mentors for a summer of work, Google gave everyone Wave accounts.

Wave's utility lies in numbers. Signing in without a friend is like throwing a party but inviting nobody. Bring a friend or two into the Wave, and it feels like hosting tea in a room with too much furniture. But once the numbers start to rise, Wave's strengths surface. It is a cocktail party that comes complete with a birds-eye view of all of the chit-chat. Conversations swirl around, splintering into smaller threads of conversation only to merge back into the main discussion later. Images, maps, polls, and an API for building extensions make Wave a promising tool except for one thing.

The user interface stinks.

Yes, Wave's merits surface only when many people are in a discussion. Unfortunately, that's also where the big shortcomings surface. As one conversation forks into many smaller discussions, the wave quickly becomes visually unmanageable. The Quickest Scrollwheel in the West will still have a hard time traversing the continuously growing vertical pane that wraps the conversation. The entire advantage gained by the birds eye view of the conversation is lost to clumsy scrolling.

But this failing is indicative of something greater. Once again, Google has achieved an engineering masterpiece. And for all technical purposes, Wave is a marvel. It certainly pushes AJAX and asynchronous web interaction to its very limits, and I have no doubt that the source code for the server component would make my head swim. But the user interface, for all its visual business, simply doesn't work. Wave is an attempt to cram the internals of a Hummer into the body of a circa 1996 Honda Civic.

This is where the Mentor Summit offered a revelation.

On the second day of the summit, the PyMT team hosted an hour-long session on multi-touch input. PyMT is a set of Python application bindings for various multi-touch libraries. Linux, Windows, and OS X all support multi-touch input technologies. Last week, Apple's new Magic Mouse made its debut featuring a multi-touch surface atop a traditional laser-based mouse. Dell offers a laptop with a multi-touch screen. Wacom offers a multi-touch tablet. Microsoft's Surface technology boasts table-sized multi-touch surfaces.

Multi-touch is arriving in a big way. But what's the hubub about? What's the big feature that suddenly makes these technologies attractive? It is the extension of point and click to touch, tap, pinch, swipe, expand, drag, rotate, throw. The simple mouse model that has driven graphical interaction for decades is mid-way through an extreme makeover. And with deflection- and pressure-sensing surfaces rapidly advancing, mice and fingers are just the tip of the input iceberg.

The PyMT team took an hour-long trip to Google's hands-on room and came back with an impressive demonstration. Beginning with some Lego pieces, a flat sheet of metal, and a PlayStation 3 camera, the pair of programmers from PyMT built a gaming surface and a couple of paddles. The camera tracked the motion of the paddles on the surface, transforming the physical paddles into virtual ones in a game of Pong projected onto the wall. In an hour!

When we can build new input devices with an Open Source library and $35 worth of corner-drug-store toys, a whole new universe of possibilities appears.

And that's where Wave returns to mind. As I walked out of the room with UX Design guru Steve Fisher, he turned to me an remarked, When I watch a demo like this, it makes me wonder What is the Web going to look like in a few years. Yeah, it makes me wonder, too.

Wave is a fantastic architecture. But the architectural gems are obscured behind yesterday's user interface limitations. In that way, Wave is a milestone that marks the death of Web 2.0. And it is more than that. It's a fingerpost pointing not to the technologies touted as Web 3.0, but toward a new mode of human-computer interaction. What is going to make tomorrow's web compelling? Not metadata. Not cleaner layout. Not even native support for videos. Better user interfaces. Interfaces tuned to convey information more effectively. Reactive interfaces. That's where tomorrow's success stories are waiting.

HTML 5 and RDFa are good and all, but the real sea-change is coming from your fingertips. All ten of them.

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The Demise of Web 2.0 is a post from: TechStartups.com